Strategy on a Page
Develop your entire Strategic Plan on a single page using our unique epic Model. Assign Strategic Objectives and monitor progress on the Strategic Dashboard.
Manage Objectives
Develop a ‘Cadence’ of accountability by using the Strategic Dashboard as the agenda at the Strategic Review meeting
Strategy Dashboard
Monitor, manage & drive Strategic Execution from the Strategy Dashboard by 'Holding each Other Accountable" - all of the time.
Strategy KPI Tracker
This feature produces a visual Red-Amber-Green dashboard of performance against strategic KPI's within monthly and year to date timeframes.
Activities
Add (or allocate) recurring activities/tasks that include a progress rating option.
Company Videos
Creating and posting training videos for staff to view and subsequently take a test to check levels of understanding.
Performance Appraisal
A full spectrum of KPI scorecard formats to choose from.
Weekly Commitments
An individual and team accountability process that drives the completion of important commitments for the week.
Customer Relationship Management (CRM)
Keep up to date with customer/client information and maintain a history of all interactions.
Supplier Relationship Management
Keep all your company's supplier information together in one place & stay on top of documentation requirements including reminders of upcoming expiry dates.
Surveys
A wide range of options are available in epic for the design of customised surveys.
Staff Survey
Solicit feedback from staff via a staff survey that includes Manager’s responses & enriches one-on-one manager/staff development discussions.
Rate My Service (RMS)
A link from your email footer that allows recipients to provide feedback via a customised questionnaire.
360° Review
Customisable & comprehensive 360 design options based on universal best practice.
Dashboard
A range of options available for you to design and build your company dashboards customised to your specific needs.
Kudos
A simple, engaging, and transparent way of acknowledging a colleague or staff member who you would like to thank, or who has done something exceptional.
Assignments
Managers can ‘assign’ deadline driven items using this feature.
Onboarding & Offboarding
Win the hearts and minds of new employees by integrating them into your organisation through a consistent, smooth and efficient onboarding & offboarding processes.
Projects
Individuals can link their Objectives to Projects and this allows the designated Project Manager to produce an up to date Project Report reflecting relevant activity & progress. Additional functionality includes Timesheets and a Risk Register
Leave Management
A simple way of managing staff leave online - from requesting & approving leave to advanced features such as viewing leave balances.
Tender Management
Improve tender hit rate by assigning staff to tenders & by having quick access to live reports, full history and statistics.
Travel Authorisation
A paperless method of managing all travel-related authorisations.
Asset Register
This feature helps you manage company assets effectively.
Inventory Management
Manage all aspects of inventory to ensure accuracy of stock movement with immediate access to reports as and when required.
Risk Register
Develop a comprehensive Risk Register for your Company at a Strategic Level, and/or at Project level, including Risk dashboards for ease of reference as well as a process to mitigate identified risks
Chat Room
The epic chat room feature is simple & uses minimal data as it does not involve video or audio (chats are text enabled) & a full post chat transcript is available.
Suggestions
Engage all staff in a continuous improvement process.
Training Needs Analysis
Create a Training Needs template for staff who can view what training is on offer and make requests according to their needs and interests.
Weekly Timesheets
This feature provides a paperless and automated method of completing weekly timesheets and publishing a consolidated report linked to a project.
Periodic Timesheets
This feature provides a paperless and automated method of capturing and signing off periodic / shift work timesheets.
Fleet Management
A simple online & paperless way to manage fleet vehicle authorisations and allocations.
Deadlines & Events
View deadlines and events captured in epic on a personalized Calendar with links to each item for quick & easy updating
See Something, Say Something
Drive a culture of Pro-active reporting & reduce the number of incidents as a result. This feature provides a simple way for all staff to report concerns or potential incidents and the person responsible is notified immediately.
Company Poll
Set up a quick Company Poll for Epic Users & get live results as the responses come in.
Meeting Management System
Use this process to ensure your meetings have maximum impact and a history of information is easily accessable at the click of a button.
Live / Pulse Surveys
Run a quick ‘Pulse’ survey to get instant feedback at your meeting or conference
Staff Directory
Create a staff directory & generate an organogram of all epic users in your company, including Names & Faces, at the click of a button.
Staff Records, Company Documents
This feature provides quick access to essential company documents & staff records.
Participation Points Lucky Draw
A Recognition & Reward Competition based on Participation Points
Staff Card
Create Staff Access Cards with QR Scan Codes for scanning staff arrivals & departures.
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Scenarios
Strategy on a Page (epic Model)
See how Candy Wrapper (ABC Suites CEO) uses this process to develop a focused Strategy that drives Execution
Manage Objectives (Strategy to Action)
Develop a ‘Cadence’ of accountability by using the Strategic Dashboard as the agenda at the Strategic Review meeting
Strategy Dashboard
Develop a ‘Cadence’ of accountability by using the Strategic Dashboard as the agenda at the Strategic Review meeting
Strategy KPI Tracker
A management team at ABC Suites needed a Strategic KPI Dashboard to see crucial information about the business’s performance.
Activities
See how the Factory Manager at ABC Suites uses this feature to ensure that routine Activities & performance expectations are clearly defined & progress is monitored and assessed to ensure that everyone remains on track
Company Videos
ABC Suites uses epic Company Videos feature to upload all training videos and create Quiz's against each product.
Performance Appraisal (KPI Scorecard)
See how ABC Suites uses the epic Scorecard options to ensure that KPI’s drive the right behaviors to the point that everyone wins
Weekly Commitments
Learn how to create a team culture whereby Important / Not Urgent items are prioritized each week
Customer Relationship Management (CRM)
See how Celia Fate, Sales Director at ABC Suites, uses the epic CRM feature with her team to record, manage and track interactions with key customers on an ongoing basis
Supplier Relationship Management
See how Candy uses this feature to ensure all supplier / service provider documentation is up to date, and valid.
Surveys
See how ABC Suites (Pty) Ltd uses this fully customizable feature to cater for all their survey requirements (whether external or internal focus) to solicit important feedback & produce clear & simple reports that are easy to interpret
Staff Survey
See how ABC Suites (Pty) Ltd uses the staff survey feature for One-on-One check in sessions between Managers and Staff as part of the Performance Management process
Rate My Service (RMS)
See how ABC Suites provide customers (internal or external) an opportunity to give ad hoc feedback on the service they receive from staff while at the same time inspire staff to attain ever-improving levels of brilliance in customer experience
360° Review
With the full 360° solution available in epic, HR Manager at ABC Suites, Molly Coddle, no longer outsources this important feature and as a result has full control and can use it however and whenever is needed need
Dashboard
At ABC Suites, CEO Candy Wrapper needed simple Dashboards where people could immediately see whether the company was winning or losing!
Kudos
HR Manager, Molly Coddle Molly uses the Kudos recognition feature in epic to promote employee engagement and noticed the impact immediately in terms of staff morale and motivation
Assignments
See how managers at ABC Suites use this simple feature to assign and track deadline driven items
Onboarding & Offboarding
Read about how Molly Coddle (HR Manager at ABC Suites) uses the onboarding process in epic to ensure that new employees, at whatever level, have a brilliant experience as they are introduced to ABC Suites
Projects
Stu Pendous (Operations & Project Manager at ABC Suites) uses the Projects feature to track progress on Projects, Manage Timesheets and develop Project specific Risk Registers
Leave Management
See how Managers and staff at ABC Suites use the simple automated leave system in epic for requesting & approving leave as well as viewing leave balances
Tender Management
See how the Tender Manager at ABC Suites uses this feature very successfully to keep on top of all tenders and ensure that those involved are ‘in the loop’ and can contribute
Travel Authorisation
Learn about how Chris, Finance Director, is using the epic travel authorisation feature aligned to the company goal of automating as many processes as possible at ABC Suites
Asset Register
See how the Finance Team at ABC Suites uses epic to manage the company’s assets
Risk Register
See how Celia Fate, Risk and Compliance, uses the Risk Register and Risk Dashboards available in epic to identify, manage and ultimately mitigate Company and Project level risks
Inventory Management
Understand the benefits of using the Inventory Management system available in Epic to manage all aspects of inventory from start to finish
Chat Room
See why Justin Thyme (IT Manager) recommended this simple chat room offering that uses minimal bandwidth and is quick & easy to use on a desktop, tablet, laptop or mobile phone
Training Needs Analysis
Read about how the HR department at ABC Suites has used this structured process that informs and engages staff in taking responsibility for their own growth and development
Suggestions
See how Stu Pendous, Factory Manager, uses the suggestions feature in epic to promote outside the box thinking in a way that is motivating for staff and whereby ideas are not ‘lost’ but shared and, if relevant, implemented to the benefit of all concerned
Weekly Timesheets
See how Financial Director, Robin Banks, uses a paperless and automated method for completing weekly timesheets and publishing accurate consolidated reports timeously.
Periodic Timesheets
Track employee attendance time in shifts over defined periods e.g. Monthly
Fleet Management
Adam Sapple, Fleet Control Manager, uses epic to approve travel requests, allocate available vehicles & view reports - No paper trails and all online
Deadlines & Events
See how all epic Users at ABC Suites can view deadlines and events captured in epic on a personalized Calendar with links to each item for quick & easy updating
See Something, Say Something
See how ABC Suites SHEQ Manager has implemented this feature across the company to drive a culture of pro-active reporting with the net result of dramatically reduced safety incidents.
Meeting Management System
See how CEO Candy Wrapper has transformed how meetings are managed at ABC Suites - ensuring that all meetings are focused, effective & impactful.
Live / Pulse Surveys
Run a quick ‘Pulse’ survey to get instant feedback at your meeting or conference
Company Poll
Provides quick access to running a Company Poll
Staff Directory
Create a staff directory & generate an organogram of all epic users in your company at the click of a button.
Staff Records / Company Documents
Filing records and documents against staff members has become quick and easy to upload, and accessible to authorised administrators, needing only internet access - and nothing gets lost anymore.
Participation Points Lucky Draw
A Recognition & Reward Lucky Draw Competition based on Participation Points awarded for good best practice & engagement with the epic Platform.
Staff Card
Create Staff Access Cards with QR Scan Codes for scanning staff arrivals & departures.
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