Supplier Relationship Management 

ABC Suites (Pty) Ltd
"You must have a supplier relationship of constant improvement” — W. Edwards Deming
The Challenge:
Candy is in charge of Suppliers/Service Providers for the company and needs to be up to date with all Fica documents, Policy documents, Tax clearance, Vat registration, Banking details, ISO etc

Before the SRM feature came into place, she found audit visits a nightmare, as she had missed deadlines for certain documents and with so many suppliers, could not keep track of it all... and Supplier relationships became strained.
How ABC Suites uses epic:
'Supplier Relationship Manager' has changed the way Candy works. This feature keeps her updated and reminded on expiring documents together with any outstanding documents.

She can download a report of all outstanding documents for all suppliers, and then assign tasks to her team for assistance in getting the list completed and updated.

The documents can be listed and stored per supplier, so they are easy to access. The feature also enables her to create Staff Groups and allocate staff to suppliers - easing the load.
"Helping organisations get their people passionately focused on the priorities that really matter"