At his previous company, Finance Director Robin Banks struggled to get staff to submit weekly timesheets accurately and on time. The process relied on emailed Excel spreadsheets—often incomplete, inconsistently formatted, and submitted late. This created delays in client invoicing, reduced billing accuracy, and exposed the business to cash flow and reputational risk.
When Robin joined ABC Suites, he saw the same pattern emerging. With multiple projects underway and billable hours driving revenue, he needed a system that was automated, easy to use, and gave managers real-time visibility into staff submissions.