Suggestions 

Feature
Empower every voice, surface smart ideas, and turn feedback into forward motion

Epic’s Suggestions feature invites every team member to be part of the improvement journey—making it easy to share ideas, flag issues, and contribute to positive change. Whether it’s a quick fix, a bold innovation, or a thoughtful observation, this feature turns everyday insights into actionable opportunities.


It’s simple, inclusive, and built to keep the conversation flowing.


Key Functions
  • Open to All Staff: Registered users can submit suggestions directly. Manual entries (like physical suggestion box notes) can also be captured and logged—ensuring everyone’s voice is heard.
  • Instant Notifications: Designated Epic users receive email alerts when a new suggestion is submitted, keeping feedback loops active and responsive.
  • Admin Controls & Commentary: Administrators can review, comment on, and add discussion notes to each suggestion—supporting collaboration and transparency.
  • Feedback Matters: Whether a suggestion is implemented or not, feedback is shared with the contributor—reinforcing engagement and respect.
  • Archiving & Reporting: Suggestions can be archived once reviewed, and reports are available to track themes, volume, and outcomes over time.

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